Privacy Policy for Godgift Travels And Trade Last Updated: [Date, e.g., November 5, 2025] Godgift Travels And Trade ("we," "us," or "our") is committed to protecting the privacy of our users ("you," "your"). This Privacy Policy applies to all information collected through our website www.godgifttravels.com (the "Website") and any related services. 1. Information We Collect We collect information that you voluntarily provide to us and information that is automatically collected when you use our Website. Personal Information: This includes information that can identify you, such as your: Full Name Email Address Phone Number Billing and Postal Address Sensitive Personal Information: To process your travel bookings, we may require: Passport details (number, expiry, nationality) Other government-issued IDs (e.g., AADHAR, PAN card) for domestic travel. Payment information (credit/debit card numbers, bank account details). Date of Birth, gender, and dietary preferences (if required for bookings). Automatically Collected Information: When you visit our Website, we may collect: IP Address Browser type and operating system Usage data (pages viewed, time spent on site) via cookies. 2. How We Use Your Information We use the information we collect for the following purposes: To Fulfill Your Bookings: To process payments and book your holiday packages, including flights, hotels, transfers, and tours. To Communicate With You: To send booking confirmations, itineraries, updates on your travel, and respond to your inquiries. For Marketing: To send you promotional offers and newsletters (you may opt-out at any time). To Improve Our Services: To analyze website usage and improve our user experience. For Legal & Security Purposes: To comply with legal obligations, prevent fraud, and enforce our terms. 3. How We Share Your Information Your personal information is shared only on a need-to-know basis to facilitate your travel. This includes: Third-Party Suppliers: Airlines, hotels, destination management companies (DMCs), transport providers, and tour operators who will deliver the services you booked. Visa & Consular Services: Embassies and consulates for visa processing (for international packages). Payment Processors: Secure third-party payment gateways to process your transactions. Legal Authorities: If required by law, court order, or government regulation. 4. International Data Transfer For international holiday packages, your personal and sensitive data (such as passport information) will be transferred to and processed by suppliers located outside of India (e.g., hotels, airlines, and DMCs in your destination country). By booking an international package, you explicitly consent to this transfer. 5. Your Rights (Under the DPDP Act, 2023) You have the right to: Access: Request a summary of the personal data we hold about you. Correct: Request correction of any inaccurate or incomplete data. Withdraw Consent: Withdraw your consent for data processing (this may lead to the cancellation of services). Erase: Request the erasure of your personal data, subject to our legal and contractual retention obligations. Grievance Redressal: Lodge a complaint with our Grievance Officer. 6. Data Security We implement reasonable technical and organizational security measures to protect your personal data from unauthorized access, loss, or misuse. 7. Cookies Our Website uses "cookies" to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. 8. Grievance Officer In accordance with India's data protection laws, the contact details for our Grievance Officer are: Name: [Biju Vargheese] Email: [info@godgifttravels.com] Phone: [9328325469] 9. Changes to This Policy We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.